/* =========================================================
   Fix-It Right Plumbing — Ballarat
   Shared stylesheet for website mockup
   ========================================================= */

:root {
  --navy: #12315c;        /* darker shade of brand blue for dark sections/hero */
  --navy-2: #163a6d;
  --blue: #1D428A;        /* Fix-It Right brand blue — PMS 7687 CP */
  --blue-light: #e6ecf6;
  --accent: #E35205;      /* Fix-It Right brand orange — PMS 166 CP */
  --accent-dark: #c4460a;
  --accent-bright: #FE5000; /* PMS Orange 021 CP — bright accent */
  --tan: #FDAA63;         /* PMS 714 CP */
  --tan-light: #EDC8A3;   /* PMS 719 CP */
  --gold: #f9a825;
  --ink: #22303c;
  --muted: #5a6b78;
  --line: #e3e9ef;
  --bg: #ffffff;
  --bg-soft: #f5f8fb;
  --white: #ffffff;
  --radius: 14px;
  --radius-sm: 9px;
  --shadow: 0 10px 30px rgba(12, 46, 78, 0.10);
  --shadow-sm: 0 4px 14px rgba(12, 46, 78, 0.08);
  --maxw: 1180px;
  --font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  --head: "Poppins", var(--font);
}

* { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  font-family: var(--font);
  color: var(--ink);
  background: var(--bg);
  line-height: 1.65;
  font-size: 17px;
  -webkit-font-smoothing: antialiased;
}

h1, h2, h3, h4 { font-family: var(--head); color: var(--navy); line-height: 1.18; margin: 0 0 .5em; font-weight: 700; }
h1 { font-size: clamp(2.1rem, 4.6vw, 3.5rem); letter-spacing: -0.5px; }
h2 { font-size: clamp(1.7rem, 3.2vw, 2.5rem); letter-spacing: -0.3px; }
h3 { font-size: 1.25rem; }
p { margin: 0 0 1rem; color: var(--ink); }
a { color: var(--blue); text-decoration: none; }
img { max-width: 100%; display: block; }

.container { width: 100%; max-width: var(--maxw); margin: 0 auto; padding: 0 24px; }
.section { padding: 84px 0; }
.section-soft { background: var(--bg-soft); }
.section-navy { background: var(--navy); color: #dce6ef; }
.section-navy h2, .section-navy h3 { color: #fff; }
.center { text-align: center; }
.eyebrow {
  display: inline-block; text-transform: uppercase; letter-spacing: 2.5px;
  font-size: .78rem; font-weight: 700; color: var(--accent);
  margin-bottom: 14px;
}
.section-navy .eyebrow { color: var(--gold); }
.lead { font-size: 1.15rem; color: var(--muted); max-width: 720px; margin-inline: auto; }
.section-navy .lead { color: #b9c8d6; }

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex; align-items: center; gap: 9px;
  font-family: var(--head); font-weight: 600; font-size: 1rem;
  padding: 14px 26px; border-radius: 999px; cursor: pointer;
  border: 2px solid transparent; transition: transform .15s ease, box-shadow .15s ease, background .15s ease;
  white-space: nowrap;
}
.btn:hover { transform: translateY(-2px); }
.btn-accent { background: var(--accent); color: #fff; box-shadow: 0 8px 20px rgba(221,94,3,.32); }
.btn-accent:hover { background: var(--accent-dark); }
.btn-ghost { background: transparent; color: #fff; border-color: rgba(255,255,255,.55); }
.btn-ghost:hover { background: rgba(255,255,255,.12); }
.btn-outline { background: #fff; color: var(--navy); border-color: var(--line); }
.btn-outline:hover { border-color: var(--blue); color: var(--blue); }
.btn-lg { padding: 17px 34px; font-size: 1.08rem; }

/* ---------- Top bar + header, pinned together on scroll ---------- */
.top-fixed { position: sticky; top: 0; z-index: 70; }

.topbar {
  background: var(--navy); color: #cfe0ee; font-size: .86rem;
}
.topbar .container { display: flex; justify-content: space-between; align-items: center; gap: 16px; padding-block: 8px; flex-wrap: wrap; }
.topbar a { color: #eaf2f9; font-weight: 600; }
.topbar .tb-left { display: flex; gap: 20px; flex-wrap: wrap; align-items: center; }
.topbar .tb-item { display: inline-flex; align-items: center; gap: 7px; }
.topbar svg { width: 15px; height: 15px; fill: var(--gold); }

/* ---------- Header / nav ---------- */
.site-header {
  position: sticky; top: 0; z-index: 50; background: #fff;
  border-bottom: 1px solid var(--line);
}
.nav { display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 14px 0; }
.brand { display: flex; align-items: center; gap: 12px; }
.logo-img { height: 60px; width: auto; display: block; }
.site-footer .logo-img { height: 96px; }
@media (max-width: 620px){ .logo-img { height: 50px; } }
.brand .mark {
  width: 48px; height: 48px; border-radius: 12px; flex: none;
  background: var(--blue);
  display: grid; place-items: center;
  box-shadow: inset 0 0 0 2px rgba(255,255,255,.14);
}
.brand .mark svg { width: 30px; height: 30px; }
.brand .name { font-family: var(--head); font-weight: 700; color: var(--navy); font-size: 1.16rem; line-height: 1.05; }
.brand .name span { display: block; font-size: .68rem; letter-spacing: 2px; text-transform: uppercase; color: var(--accent); font-weight: 700; }
.nav-links { display: flex; align-items: center; gap: 26px; list-style: none; margin: 0; padding: 0; }
.nav-links a { color: var(--navy); font-weight: 600; font-size: .97rem; }
.nav-links a:hover { color: var(--blue); }
.nav-cta { display: flex; align-items: center; gap: 14px; }
.nav-phone { font-family: var(--head); font-weight: 700; color: var(--navy); font-size: 1.05rem; white-space: nowrap; }
.nav-phone small { display: block; font-size: .66rem; color: var(--muted); font-weight: 500; letter-spacing: .5px; }
.nav-toggle { display: none; background: none; border: 0; cursor: pointer; }
.nav-toggle svg { width: 30px; height: 30px; fill: var(--navy); }

/* ---------- Hero ---------- */
.hero {
  position: relative; color: #fff; overflow: hidden;
  background:
    radial-gradient(1100px 500px at 80% -10%, rgba(0,68,150,.75), transparent 60%),
    linear-gradient(160deg, #012a5e 0%, #013a7a 55%, #012247 100%);
}
.hero .container { position: relative; z-index: 2; display: grid; grid-template-columns: 1.05fr .95fr; gap: 48px; align-items: start; padding-block: 84px; }
.hero-badge {
  display: inline-flex; align-items: center; gap: 8px; background: rgba(255,255,255,.10);
  border: 1px solid rgba(255,255,255,.20); border-radius: 999px; padding: 7px 15px;
  font-size: .82rem; font-weight: 600; color: #eaf3fb; margin-bottom: 10px;
}
.hero-badge .stars { color: var(--gold); letter-spacing: 1px; }
.hero h1 { color: #fff; }
.hero h1 .hl { color: var(--gold); }
.hero p.sub { font-size: 1.2rem; color: #c6d6e5; max-width: 540px; margin-bottom: 30px; }
/* Richie intro: the friendly face, front and centre at the top of the hero */
.hero-intro { display: flex; align-items: center; gap: 20px; margin-bottom: 26px; }
.hero-portrait {
  width: 132px; height: 132px; border-radius: 50%; object-fit: cover;
  border: 4px solid var(--gold); box-shadow: 0 14px 32px rgba(0,10,30,.45);
  flex: none; display: block;
}
.hero-intro-text { display: flex; flex-direction: column; }
.hero-intro-name { margin: 0; font-family: var(--head); font-weight: 700; color: #fff; font-size: 1.28rem; line-height: 1.25; }
.hero-cta { display: flex; gap: 14px; flex-wrap: wrap; margin-bottom: 30px; }
.hero-points { display: flex; flex-wrap: wrap; gap: 18px 26px; padding: 0; margin: 0; list-style: none; }
.hero-points li { display: flex; align-items: center; gap: 9px; font-weight: 600; color: #eaf3fb; font-size: .98rem; }
.hero-points svg { width: 20px; height: 20px; fill: var(--gold); flex: none; }

/* Hero card */
.hero-card {
  background: #fff; color: var(--ink); border-radius: 18px; padding: 30px;
  box-shadow: 0 26px 60px rgba(4,20,38,.45); position: relative;
}
.hero-card h3 { color: var(--navy); font-size: 1.35rem; margin-bottom: 6px; }
.hero-card .muted { color: var(--muted); font-size: .95rem; margin-bottom: 20px; }
.hero-card form { display: grid; gap: 13px; }
.hero-card label { font-size: .82rem; font-weight: 600; color: var(--navy); margin-bottom: 4px; display: block; }
.hero-card input, .hero-card select, .hero-card textarea {
  width: 100%; padding: 12px 14px; border: 1.5px solid var(--line); border-radius: 10px;
  font: inherit; font-size: .95rem; color: var(--ink); background: #fbfdff;
}
.hero-card input:focus, .hero-card select:focus, .hero-card textarea:focus { outline: none; border-color: var(--blue); box-shadow: 0 0 0 3px rgba(26,115,183,.15); }
.hero-card .btn { width: 100%; justify-content: center; }
.hero-card .form-foot { font-size: .8rem; color: var(--muted); text-align: center; margin: 4px 0 0; }

/* Wave divider */
.wave { display: block; width: 100%; height: 60px; }

/* ---------- Trust bar ---------- */
.trustbar { background: #fff; border-bottom: 1px solid var(--line); }
.trustbar .container { display: flex; justify-content: space-between; gap: 20px; flex-wrap: wrap; padding-block: 26px; }
.trust-item { display: flex; align-items: center; gap: 12px; flex: 1; min-width: 210px; }
.trust-item .ic { width: 44px; height: 44px; border-radius: 11px; background: var(--blue-light); display: grid; place-items: center; flex: none; }
.trust-item .ic svg { width: 24px; height: 24px; fill: var(--blue); }
.trust-item b { color: var(--navy); font-family: var(--head); display: block; font-size: 1.02rem; }
.trust-item span { color: var(--muted); font-size: .85rem; }

/* ---------- Featured-on / review platforms strip ---------- */
.platforms { background: var(--blue-light); border-bottom: 1px solid var(--line); padding-block: 30px; }
.platforms-lead { text-align: center; color: var(--navy); font-family: var(--head); font-weight: 600; font-size: 1.02rem; margin: 0 0 22px; }
.platforms-lead b { color: var(--accent); }
.platforms-row { display: flex; justify-content: center; align-items: flex-start; flex-wrap: wrap; gap: 20px; }
.plat { display: flex; flex-direction: column; align-items: center; gap: 8px; text-decoration: none; background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 16px 26px; min-width: 168px; transition: transform .15s ease, box-shadow .15s ease; }
.plat:hover { transform: translateY(-3px); box-shadow: 0 10px 24px rgba(10,37,64,.10); }
.plat-logo { display: grid; place-items: center; height: 30px; }
.plat-logo svg { height: 28px; width: auto; }
.plat-name { font-family: var(--head); font-weight: 700; font-size: 1.05rem; color: var(--navy); letter-spacing: -.01em; }
.plat-name--pr b { font-weight: 800; }
.plat-name--pr i { font-style: normal; color: var(--muted); font-weight: 600; font-size: .82em; }
.plat-name--tl { color: #1c2b4a; }
.plat-name--tl b { color: #1c2b4a; font-weight: 800; }
.stars { display: inline-flex; gap: 2px; }
.stars svg { width: 15px; height: 15px; fill: #FBB000; }
.platforms--slim { padding-block: 22px; }
.platforms--slim .platforms-lead { margin-bottom: 16px; font-size: .96rem; }
.platforms--slim .plat { padding: 12px 22px; min-width: 150px; }
.platforms--slim .plat-logo { height: 26px; }
.platforms--slim .plat-logo svg { height: 24px; }

/* ---------- Stat strip ---------- */
.stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; }
.stat { text-align: center; padding: 10px; }
.stat .num { font-family: var(--head); font-weight: 800; font-size: clamp(2rem, 4vw, 3rem); color: var(--gold); line-height: 1; }
.stat .lab { color: #cfe0ee; font-size: .95rem; margin-top: 8px; }

/* ---------- Service cards ---------- */
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.grid-2 { display: grid; grid-template-columns: repeat(2, 1fr); gap: 24px; }
.card {
  background: #fff; border: 1px solid var(--line); border-radius: var(--radius);
  padding: 28px; transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}
.card:hover { transform: translateY(-5px); box-shadow: var(--shadow); border-color: transparent; }
.card .ic {
  width: 56px; height: 56px; border-radius: 14px; margin-bottom: 18px;
  background: linear-gradient(135deg, var(--blue-light), #d6e8f7);
  display: grid; place-items: center;
}
.card .ic svg { width: 30px; height: 30px; fill: var(--blue); }
.card h3 { margin-bottom: 8px; }
.card p { color: var(--muted); font-size: .96rem; margin-bottom: 14px; }
.card .more { font-weight: 700; color: var(--accent); font-size: .92rem; display: inline-flex; align-items: center; gap: 6px; }
.card .more svg { width: 15px; height: 15px; fill: var(--accent); transition: transform .15s; }
.card:hover .more svg { transform: translateX(4px); }

/* ---------- Why choose (feature grid) ---------- */
.feature { display: flex; gap: 16px; align-items: flex-start; }
.feature .ic { width: 48px; height: 48px; border-radius: 12px; background: rgba(255,255,255,.08); border: 1px solid rgba(255,255,255,.14); display: grid; place-items: center; flex: none; }
.feature .ic svg { width: 24px; height: 24px; fill: var(--gold); }
.feature h3 { font-size: 1.1rem; margin-bottom: 5px; }
.feature p { color: #b9c8d6; font-size: .94rem; margin: 0; }

/* ---------- Split / local section ---------- */
.split { display: grid; grid-template-columns: 1fr 1fr; gap: 48px; align-items: center; }
.split .media {
  border-radius: 18px; min-height: 400px; box-shadow: var(--shadow);
  background: linear-gradient(150deg, var(--blue), var(--navy)); position: relative; overflow: hidden;
  display: grid; place-items: center; color: #fff; text-align: center; padding: 30px;
}
.split .media .map-pin { font-family: var(--head); }
.split .media svg.bigpin { width: 90px; height: 90px; fill: rgba(255,255,255,.92); margin-bottom: 14px; }
.split .photo-media {
  border-radius: 18px; min-height: 400px; box-shadow: var(--shadow);
  position: relative; overflow: hidden;
}
.split .photo-media img {
  position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; display: block;
}
.split .photo-media .photo-caption {
  position: absolute; left: 0; right: 0; bottom: 0; z-index: 2;
  padding: 26px 28px 22px; color: #fff; font-family: var(--head);
  background: linear-gradient(to top, rgba(1,42,94,.88), rgba(1,42,94,.35) 60%, transparent);
}
.split .photo-media .photo-caption strong { font-size: 1.4rem; display: block; }
.split .photo-media .photo-caption span { opacity: .9; }
/* Standalone van image: no frame, sits directly on the page background */
.split .photo-media--standalone {
  border-radius: 0; min-height: 0; box-shadow: none; overflow: visible; background: transparent;
  display: flex; align-items: center; justify-content: center;
}
.split .photo-media--standalone img {
  position: static; width: 100%; height: auto; object-fit: contain;
}
.team-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 30px; max-width: 940px; margin: 0 auto; }
.team-card { background: #fff; border: 1px solid var(--line); border-radius: 18px; overflow: hidden; box-shadow: 0 6px 18px rgba(1,42,94,.06); }
.team-photo { position: relative; aspect-ratio: 4 / 5; overflow: hidden; }
.team-photo img { width: 100%; height: 100%; object-fit: cover; object-position: center top; display: block; }
.team-info { padding: 18px 20px 20px; }
.team-info strong { display: block; font-family: var(--head); color: var(--navy); font-size: 1.2rem; }
.team-info span { color: var(--muted); font-size: .95rem; }
/* Transparent cutout person photos: show the full figure, never crop or distort */
.split .photo-media--person { background: linear-gradient(160deg, var(--blue), var(--navy)); }
.split .photo-media--person img { object-fit: contain; object-position: bottom center; padding: 24px 24px 0; }
.team-photo--cutout { background: linear-gradient(160deg, #eef3fb, #dce7f5); }
.team-photo--cutout img { object-fit: contain; object-position: bottom center; }
ul.ticks { list-style: none; padding: 0; margin: 18px 0 26px; display: grid; gap: 12px; }
ul.ticks li { display: flex; gap: 11px; align-items: flex-start; font-size: 1rem; }
ul.ticks svg { width: 22px; height: 22px; fill: var(--accent); flex: none; margin-top: 2px; }

/* Suburb chips */
.chips { display: flex; flex-wrap: wrap; gap: 10px; margin: 6px 0 0; }
.chip { background: #fff; border: 1px solid var(--line); border-radius: 999px; padding: 8px 16px; font-size: .9rem; font-weight: 600; color: var(--navy); }
.section-navy .chip { background: rgba(255,255,255,.08); border-color: rgba(255,255,255,.16); color: #eaf3fb; }

/* ---------- Process / journey ---------- */
.steps { counter-reset: step; display: grid; gap: 22px; }
.step { display: flex; gap: 22px; align-items: flex-start; background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 24px 26px; position: relative; }
.step .n {
  flex: none; width: 52px; height: 52px; border-radius: 50%; display: grid; place-items: center;
  background: var(--navy); color: #fff; font-family: var(--head); font-weight: 800; font-size: 1.3rem;
}
.step h3 { margin-bottom: 4px; }
.step p { margin: 0; color: var(--muted); font-size: .96rem; }

/* ---------- Reviews ---------- */
.reviews { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.review { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 26px; box-shadow: var(--shadow-sm); }
.review .stars { color: var(--gold); font-size: 1.1rem; letter-spacing: 2px; margin-bottom: 12px; }
.review p { font-size: .98rem; color: var(--ink); }
.review .who { display: flex; align-items: center; gap: 12px; margin-top: 16px; }
.review .av { width: 42px; height: 42px; border-radius: 50%; background: linear-gradient(135deg, var(--blue), var(--navy)); color: #fff; display: grid; place-items: center; font-weight: 700; font-family: var(--head); flex: none; }
.review .who b { color: var(--navy); font-size: .95rem; display: block; line-height: 1.2; }
.review .who span { color: var(--muted); font-size: .82rem; }

/* ---------- CTA band ---------- */
.cta-band { background: linear-gradient(135deg, #dd5e03, #f2861f); color: #fff; border-radius: 22px; padding: 54px; text-align: center; box-shadow: var(--shadow); }
.cta-band h2 { color: #fff; }
.cta-band p { color: #fff2ea; max-width: 620px; margin-inline: auto; font-size: 1.12rem; }
.cta-band .btn-outline { background: #fff; color: var(--accent-dark); }
.cta-band .btn-ghost { border-color: rgba(255,255,255,.8); }
.cta-actions { display: flex; gap: 14px; justify-content: center; flex-wrap: wrap; margin-top: 26px; }

/* ---------- Footer ---------- */
.site-footer { background: #08243c; color: #a9bece; padding: 64px 0 0; }
.footer-grid { display: grid; grid-template-columns: 1.6fr 1fr 1fr 1.2fr; gap: 40px; }
.site-footer h4 { color: #fff; font-size: 1.02rem; text-transform: uppercase; letter-spacing: 1.2px; margin-bottom: 18px; }
.site-footer a { color: #a9bece; }
.site-footer a:hover { color: #fff; }
.site-footer ul { list-style: none; padding: 0; margin: 0; display: grid; gap: 10px; font-size: .95rem; }
.footer-brand .brand .name { color: #fff; }
.footer-brand p { color: #90a6b8; font-size: .95rem; margin-top: 14px; max-width: 320px; }
.footer-contact li { display: flex; gap: 10px; align-items: flex-start; }
.footer-contact svg { width: 18px; height: 18px; fill: var(--gold); flex: none; margin-top: 3px; }
.socials { display: flex; gap: 10px; margin-top: 18px; }
.socials a { width: 38px; height: 38px; border-radius: 10px; background: rgba(255,255,255,.08); display: grid; place-items: center; }
.socials svg { width: 18px; height: 18px; fill: #cfe0ee; }
.socials a:hover { background: var(--accent); }
.footer-bottom { border-top: 1px solid rgba(255,255,255,.10); margin-top: 48px; padding: 22px 0; font-size: .85rem; }
.footer-bottom .container { display: flex; justify-content: space-between; gap: 14px; flex-wrap: wrap; }
.footer-bottom .lic { color: #7f97aa; }

/* ---------- Page hero (interior) ---------- */
.page-hero { background: linear-gradient(150deg, #0c2e4e, #103a5a); color: #fff; padding: 66px 0; }
.page-hero h1 { color: #fff; margin-bottom: 10px; }
.page-hero .crumb { color: #9db6ca; font-size: .9rem; margin-bottom: 16px; }
.page-hero .crumb a { color: #cfe0ee; }
.page-hero p { color: #c6d6e5; max-width: 640px; font-size: 1.12rem; margin: 0; }

/* ---------- Contact page ---------- */
.contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 40px; align-items: start; }
.info-card { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 30px; box-shadow: var(--shadow-sm); }
.info-row { display: flex; gap: 14px; align-items: flex-start; padding: 16px 0; border-bottom: 1px solid var(--line); }
.info-row:last-child { border-bottom: 0; }
.info-row .ic { width: 44px; height: 44px; border-radius: 11px; background: var(--blue-light); display: grid; place-items: center; flex: none; }
.info-row .ic svg { width: 22px; height: 22px; fill: var(--blue); }
.info-row b { color: var(--navy); font-family: var(--head); display: block; }
.info-row a, .info-row span { color: var(--muted); }
.form-card { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 32px; box-shadow: var(--shadow); }
.form-card .row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.field { margin-bottom: 16px; }
.field label { font-size: .85rem; font-weight: 600; color: var(--navy); display: block; margin-bottom: 6px; }
.field input, .field select, .field textarea { width: 100%; padding: 12px 14px; border: 1.5px solid var(--line); border-radius: 10px; font: inherit; font-size: .96rem; background: #fbfdff; }
.field input:focus, .field select:focus, .field textarea:focus { outline: none; border-color: var(--blue); box-shadow: 0 0 0 3px rgba(26,115,183,.15); }

/* ---------- Misc ---------- */
.prose p { color: var(--ink); }
.prose h3 { margin-top: 28px; }
.badge-row { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; margin-top: 22px; }
.pill { background: var(--blue-light); color: var(--navy); border-radius: 999px; padding: 8px 16px; font-weight: 600; font-size: .88rem; display: inline-flex; gap: 7px; align-items: center; }
.pill svg { width: 16px; height: 16px; fill: var(--blue); }
.mt-0 { margin-top: 0; }
.mb-40 { margin-bottom: 40px; }
hr.soft { border: 0; border-top: 1px solid var(--line); margin: 0; }

/* ---------- FAQ ---------- */
.faq-list { max-width: 860px; margin: 0 auto; display: grid; gap: 16px; }
.faq-item { background: #fff; border: 1px solid var(--line); border-left: 4px solid var(--accent); border-radius: 14px; padding: 22px 26px; box-shadow: 0 6px 18px rgba(1,42,94,.05); }
.faq-item h3 { margin: 0 0 8px; color: var(--navy); font-size: 1.08rem; }
.faq-item p { margin: 0; color: var(--muted); }

/* ---------- Responsive ---------- */
@media (max-width: 960px) {
  .hero .container { grid-template-columns: 1fr; gap: 40px; padding-block: 60px; }
  .hero-portrait { width: 96px; height: 96px; border-width: 3px; }
  .hero-intro { gap: 15px; margin-bottom: 20px; }
  .hero-intro-name { font-size: 1.1rem; }
  .split, .contact-grid { grid-template-columns: 1fr; gap: 32px; }
  .footer-grid { grid-template-columns: 1fr 1fr; gap: 32px; }
  .grid-3, .reviews { grid-template-columns: 1fr 1fr; }
  .team-grid { grid-template-columns: 1fr 1fr; max-width: 620px; }
  .nav-links { display: none; }
  .nav-toggle { display: block; }
}
@media (max-width: 620px) {
  .section { padding: 60px 0; }
  .grid-3, .grid-2, .reviews, .stats, .footer-grid { grid-template-columns: 1fr; }
  .team-grid { grid-template-columns: 1fr; max-width: 360px; }
  .stats { grid-template-columns: 1fr 1fr; }
  .form-card .row { grid-template-columns: 1fr; }
  .cta-band { padding: 40px 24px; }
  .nav-phone small { display: none; }
  .topbar .tb-left { gap: 14px; }
  .text-us { bottom: 18px; right: 18px; }
}

/* ===== Total Care Membership badge (footer) ===== */
.member-badge {
  display: flex; align-items: center; gap: 12px;
  margin-top: 22px; padding: 14px 16px;
  border: 1px solid rgba(255,255,255,.18); border-radius: 12px;
  background: rgba(255,255,255,.05); color: #fff; text-decoration: none;
  transition: background .2s ease, border-color .2s ease;
}
.member-badge:hover { background: rgba(227,82,5,.16); border-color: var(--accent); }
.member-badge svg { width: 26px; height: 26px; fill: var(--accent); flex: 0 0 auto; }
.member-badge span { display: block; font-size: .82rem; line-height: 1.4; opacity: .85; }
.member-badge b { display: block; font-family: var(--head); font-size: .98rem; opacity: 1; margin-bottom: 2px; }

/* ===== Payment methods row (footer) ===== */
.footer-pay {
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap;
  margin-top: 40px; padding-top: 24px;
  border-top: 1px solid rgba(255,255,255,.12);
}
.footer-pay .pay-label { font-size: .78rem; letter-spacing: .06em; text-transform: uppercase; opacity: .6; }
.footer-pay .pay-methods { font-family: var(--head); font-weight: 600; color: #fff; }

/* ===== Text us floating button ===== */
.text-us {
  position: fixed; bottom: 26px; right: 26px; z-index: 60;
  display: inline-flex; align-items: center; gap: 9px;
  padding: 12px 18px 12px 15px; border-radius: 999px;
  background: var(--accent); color: #fff; text-decoration: none;
  font-family: var(--head); font-weight: 600; font-size: .95rem;
  box-shadow: 0 8px 22px rgba(227,82,5,.4);
  transition: transform .18s ease, box-shadow .18s ease;
}
.text-us:hover { transform: translateY(-2px); box-shadow: 0 12px 28px rgba(227,82,5,.5); }
.text-us svg { width: 20px; height: 20px; fill: #fff; }

/* ===== Recent local jobs / showcase ===== */
.showcase-grid {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 26px; align-items: stretch;
}
.job-card {
  background: #fff; border: 1px solid var(--line); border-radius: 18px; overflow: hidden;
  box-shadow: 0 6px 18px rgba(1,42,94,.06); display: flex; flex-direction: column;
  transition: transform .18s ease, box-shadow .18s ease;
}
.job-card:hover { transform: translateY(-4px); box-shadow: 0 14px 32px rgba(1,42,94,.12); }
.job-media { display: grid; grid-template-columns: 1fr 1fr; gap: 2px; }
.job-shot {
  position: relative; aspect-ratio: 4 / 3; display: flex; align-items: flex-end;
  padding: 10px 12px; color: #fff; font-family: var(--head); font-weight: 600;
  font-size: .74rem; letter-spacing: .04em; text-transform: uppercase;
}
.job-shot::before {
  content: ""; position: absolute; inset: 0; opacity: .32;
  background-image: radial-gradient(rgba(255,255,255,.7) 1px, transparent 1.4px);
  background-size: 12px 12px;
}
.job-shot span { position: relative; z-index: 1; }
.job-shot--before { background: linear-gradient(150deg, #5a6b78, #2f3e49); }
.job-shot--after  { background: linear-gradient(150deg, var(--blue), var(--accent)); }
.job-body { padding: 18px 20px 20px; display: flex; flex-direction: column; gap: 10px; flex: 1; }
.job-meta { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.job-service {
  font-family: var(--head); font-weight: 700; font-size: .72rem; letter-spacing: .05em;
  text-transform: uppercase; color: var(--blue);
  background: var(--blue-light); padding: 4px 10px; border-radius: 999px;
}
.job-stars { color: var(--gold); font-size: .95rem; letter-spacing: 1px; white-space: nowrap; }
.job-card h3 { font-family: var(--head); font-size: 1.12rem; line-height: 1.3; margin: 0; color: var(--ink); }
.job-story { color: var(--muted); font-size: .94rem; line-height: 1.6; margin: 0; }
.job-quote {
  margin: 4px 0 0; padding: 12px 16px; background: var(--bg-soft);
  border-left: 3px solid var(--accent); border-radius: 0 10px 10px 0;
  font-style: italic; color: var(--ink); font-size: .95rem; line-height: 1.5;
}
.job-quote cite { display: block; margin-top: 6px; font-style: normal; font-weight: 600; color: var(--muted); font-size: .85rem; }
.job-foot {
  margin-top: auto; padding-top: 12px; border-top: 1px solid var(--line);
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
  font-size: .82rem; color: var(--muted);
}
.job-loc { font-family: var(--head); font-weight: 600; color: var(--blue); }
.job-loc svg { width: 14px; height: 14px; vertical-align: -2px; margin-right: 3px; fill: var(--accent); }
@media (max-width: 900px) { .showcase-grid { grid-template-columns: 1fr; max-width: 460px; margin: 0 auto; } }

/* ===== Photo frames (styled placeholders — drop real photos straight in) ===== */
.photo-frame {
  position: relative; overflow: hidden; border-radius: 16px;
  background:
    radial-gradient(120% 90% at 15% 10%, rgba(255,255,255,.7), transparent 55%),
    linear-gradient(150deg, var(--blue-light) 0%, #d7e4f4 55%, #c9d9ee 100%);
  border: 1px solid var(--line);
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  text-align: center; gap: 9px; padding: 26px 22px; min-height: 180px;
}
.photo-frame::after {
  content: ""; position: absolute; inset: 0; pointer-events: none;
  background-image: radial-gradient(rgba(29,66,138,.10) 1px, transparent 1.4px);
  background-size: 14px 14px; opacity: .5;
}
/* Real photo fills the frame; styled placeholder shows underneath as fallback */
.photo-frame > .pf-photo { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; z-index: 2; display: block; }
.photo-frame .pf-icon { position: relative; z-index: 1; }
.photo-frame .pf-icon svg { width: 40px; height: 40px; fill: var(--blue); opacity: .55; }
.photo-frame .pf-label { position: relative; z-index: 1; font-family: var(--head); font-weight: 600; font-size: .92rem; color: var(--blue); }
.photo-frame .pf-hint { position: relative; z-index: 1; font-size: .8rem; line-height: 1.4; color: var(--muted); max-width: 240px; }
.photo-frame .pf-tag {
  position: absolute; top: 12px; left: 12px; z-index: 1;
  font-family: var(--head); font-weight: 600; font-size: .64rem; letter-spacing: .06em; text-transform: uppercase;
  color: #fff; background: var(--accent); padding: 4px 9px; border-radius: 999px;
}
/* Dark variant for navy sections */
.photo-frame--dark {
  background:
    radial-gradient(120% 90% at 15% 10%, rgba(255,255,255,.10), transparent 55%),
    linear-gradient(150deg, rgba(255,255,255,.09), rgba(255,255,255,.03));
  border: 1px solid rgba(255,255,255,.16);
}
.photo-frame--dark::after { background-image: radial-gradient(rgba(255,255,255,.14) 1px, transparent 1.4px); opacity: .5; }
.photo-frame--dark .pf-icon svg { fill: #fff; opacity: .7; }
.photo-frame--dark .pf-label { color: #fff; }
.photo-frame--dark .pf-hint { color: #b9c8d6; }

/* Card photo (top of each service card) */
.card .card-photo {
  margin: -28px -28px 20px; border-radius: 0; min-height: 0; aspect-ratio: 16 / 10;
  border: 0; border-bottom: 1px solid var(--line);
}
.card .card-photo .pf-icon svg { width: 34px; height: 34px; }

/* Team / van / on-the-job photo band */
.photo-band { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; margin-bottom: 48px; }
.photo-band .photo-frame { aspect-ratio: 4 / 3; min-height: 0; }
@media (max-width: 820px) { .photo-band { grid-template-columns: 1fr; max-width: 440px; margin: 0 auto 40px; } }

/* Hero background photo slot */
.hero-bg { position: absolute; inset: 0; z-index: 1; overflow: hidden; }
.hero-bg::before {
  content: ""; position: absolute; inset: 0;
  background-image: radial-gradient(rgba(255,255,255,.10) 1px, transparent 1.5px);
  background-size: 22px 22px; opacity: .5;
}
.hero-bg::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(90deg, #012a5e 8%, rgba(1,42,94,.72) 46%, rgba(1,42,94,.30) 100%);
}
.hero-bg .pf-tag {
  position: absolute; right: 22px; bottom: 22px; z-index: 3;
  display: inline-flex; align-items: center; gap: 7px;
  font-family: var(--head); font-weight: 600; font-size: .72rem; letter-spacing: .04em;
  color: #eaf3fb; background: rgba(255,255,255,.12); border: 1px solid rgba(255,255,255,.22);
  padding: 7px 13px; border-radius: 999px; backdrop-filter: blur(2px);
}
.hero-bg .pf-tag svg { width: 15px; height: 15px; fill: var(--gold); }
@media (max-width: 720px) { .hero-bg::after { background: linear-gradient(180deg, rgba(1,42,94,.55), #012247 75%); } }

/* ============================================================
   CONVERSION LAYER  ·  Frankston paid-traffic landing page
   Everything below is additive. Nothing above was modified,
   so the Ballarat build stays byte-identical where it matters.
   ============================================================ */

/* ---------- Sticky header ---------- */
.site-header { position: sticky; top: 0; z-index: 60; transition: box-shadow .2s ease; }
.site-header.is-stuck { box-shadow: 0 6px 24px rgba(1,42,94,.12); }

/* ---------- Mobile nav drawer ---------- */
@media (max-width: 960px) {
  .nav-links.is-open {
    display: flex; flex-direction: column; align-items: flex-start; gap: 0;
    position: absolute; left: 0; right: 0; top: 100%;
    background: #fff; padding: 8px 22px 16px;
    border-top: 1px solid var(--line);
    box-shadow: 0 14px 28px rgba(1,42,94,.14);
  }
  .nav-links.is-open li { width: 100%; }
  .nav-links.is-open a { display: block; width: 100%; padding: 13px 0; border-bottom: 1px solid var(--line); }
  .nav { position: relative; }
}

/* ---------- Availability pill ---------- */
.avail-pill {
  display: inline-flex; align-items: center; gap: 9px;
  background: rgba(255,255,255,.14); border: 1px solid rgba(255,255,255,.28);
  color: #fff; font-size: .9rem; font-weight: 600;
  padding: 8px 15px; border-radius: 999px; margin: 0 0 18px;
  backdrop-filter: blur(4px);
}
.avail-pill .dot { width: 9px; height: 9px; border-radius: 50%; background: #9fb3c8; flex: none; }
.avail-pill.is-open .dot { background: #3ddc7f; box-shadow: 0 0 0 0 rgba(61,220,127,.7); animation: availPulse 2s infinite; }
.avail-pill.is-closed .dot { background: #ffb547; }
@keyframes availPulse {
  70% { box-shadow: 0 0 0 9px rgba(61,220,127,0); }
  100% { box-shadow: 0 0 0 0 rgba(61,220,127,0); }
}
@media (prefers-reduced-motion: reduce) { .avail-pill.is-open .dot { animation: none; } }

/* ---------- Lead form: validation states ---------- */
.hero-card .fld { position: relative; }
.hero-card .err {
  display: none; font-size: .78rem; color: #c0392b; font-weight: 600; margin-top: 5px;
}
.hero-card .fld.has-err .err { display: block; }
.hero-card .fld.has-err input,
.hero-card .fld.has-err select { border-color: #c0392b; background: #fff6f5; }
.btn-block { width: 100%; justify-content: center; }
.hero-card .form-or {
  text-align: center; font-size: .85rem; color: var(--muted);
  margin: 18px 0 10px; position: relative;
}
.hero-card .form-or::before,
.hero-card .form-or::after {
  content: ""; position: absolute; top: 50%; width: 22%; height: 1px; background: var(--line);
}
.hero-card .form-or::before { left: 0; }
.hero-card .form-or::after { right: 0; }
.btn-outline-blue {
  background: #fff; color: var(--blue); border: 2px solid var(--blue); font-weight: 700;
}
.btn-outline-blue:hover { background: var(--blue); color: #fff; }

/* ---------- Guarantee band ---------- */
.guarantee-band { padding-top: 56px; padding-bottom: 8px; }
.guarantee {
  display: flex; gap: 26px; align-items: flex-start;
  background: #fff; border: 1px solid var(--line); border-left: 6px solid var(--accent);
  border-radius: 20px; padding: 34px 38px; box-shadow: 0 10px 30px rgba(1,42,94,.07);
}
.guarantee h2 { font-size: 1.6rem; margin: 0 0 10px; color: var(--navy); }
.guarantee p { margin: 0; color: var(--muted); font-size: 1.03rem; }
.guarantee .g-ic { flex: none; width: 56px; height: 56px; }
.guarantee .g-ic svg { width: 56px; height: 56px; fill: var(--accent); }
@media (max-width: 700px) {
  .guarantee { flex-direction: column; gap: 16px; padding: 26px 22px; }
}

/* ---------- FAQ accordion ---------- */
.faq-item { cursor: pointer; }
.faq-item summary {
  list-style: none; display: flex; align-items: center; justify-content: space-between; gap: 16px;
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item summary h3 { margin: 0; }
.faq-item summary::after {
  content: ""; flex: none; width: 11px; height: 11px;
  border-right: 2.5px solid var(--accent); border-bottom: 2.5px solid var(--accent);
  transform: rotate(45deg); transition: transform .2s ease; margin-top: -4px;
}
.faq-item[open] summary::after { transform: rotate(-135deg); margin-top: 3px; }
.faq-item[open] summary { margin-bottom: 10px; }
.faq-item a { color: var(--blue); font-weight: 700; }

/* ---------- Section spacing helper ---------- */
.section-tight { padding-top: 20px; padding-bottom: 20px; }
.cta-band--final { background: linear-gradient(135deg, var(--navy), var(--blue)); }
.cta-band--final .btn-outline { background: #fff; color: var(--navy); }

/* ---------- Sticky mobile call bar ---------- */
.mobile-bar { display: none; }
@media (max-width: 860px) {
  .mobile-bar {
    display: grid; grid-template-columns: 1fr 1fr; gap: 1px;
    position: fixed; left: 0; right: 0; bottom: 0; z-index: 90;
    background: rgba(1,42,94,.14);
    box-shadow: 0 -6px 20px rgba(1,42,94,.18);
    padding-bottom: env(safe-area-inset-bottom, 0);
  }
  .mobile-bar a {
    display: flex; align-items: center; justify-content: center; gap: 10px;
    padding: 13px 8px; text-decoration: none; font-family: var(--head);
  }
  .mobile-bar svg { width: 21px; height: 21px; flex: none; }
  .mobile-bar span { display: flex; flex-direction: column; line-height: 1.15; }
  .mobile-bar b { font-size: .97rem; font-weight: 700; }
  .mobile-bar small { font-size: .74rem; opacity: .85; font-weight: 500; }
  .mb-call { background: var(--accent); color: #fff; }
  .mb-quote { background: var(--navy); color: #fff; }
  /* keep the last section clear of the bar */
  .site-footer { padding-bottom: 78px; }
  /* Trustindex floating badge would sit under the bar otherwise */
  .ti-widget.ti-badge { bottom: 76px !important; }
}

/* ---------- Photo frames: hide placeholder chrome now real photos are in ---------- */
.photo-frame .pf-tag { display: none; }

/* ---------- Tap targets ---------- */
@media (max-width: 860px) {
  .btn-lg { width: 100%; justify-content: center; }
  .hero-cta { flex-direction: column; align-items: stretch; }
  .cta-actions { flex-direction: column; align-items: stretch; }
}

/* ---------- Lead delivery failure fallback ---------- */
.lead-fail {
  display: none; margin: 12px 0 0; padding: 12px 14px;
  background: #fff6f5; border: 1px solid #f2c2bc; border-radius: 10px;
  font-size: .86rem; color: #8c2f22; line-height: 1.45;
}
.lead-fail a { color: #8c2f22; font-weight: 700; text-decoration: underline; }

/* ---------- Keep the logo from collapsing ---------- */
/* The header is a flex row, and on narrow screens the phone number and CTA
   squeezed the logo to zero width, so the brand vanished on mobile. An
   auto-width image has nothing to defend itself with in a flex row. */
.site-header .brand { flex: 0 0 auto; }
.site-header .logo-img { flex: 0 0 auto; min-width: 62px; }
@media (max-width: 620px) {
  .site-header .logo-img { height: 46px; min-width: 58px; }
  .site-header .nav-phone { font-size: .98rem; }
  /* Logo + phone + orange button + burger does not fit a 320px phone, and the
     overflow pushed the burger off screen. The sticky bottom bar already
     carries "Get my price", so the header keeps the tap-to-call instead. */
  .site-header .nav-cta .btn-accent { display: none; }
  .nav { gap: 10px; }
}